Terms of service

Terms of Service

Last updated: July 28, 2026

These Terms of Service govern your access to and use of ribbonora.shop and your purchase of products from Ribbonora.

By visiting our website, creating an order or using any service made available through the website, you agree to these Terms of Service. Please read them carefully before completing a purchase.

1. Store Information

Ribbonora operates an online retail store offering scarves, bandanas, headbands, hair wraps and related fashion accessories.

Our contact information is:

Business name: Ribbonora
Website: ribbonora.shop
Email: support@ribbonora.shop
Phone: +1 602-692-1410
Address: 48 W Lewis Ave, Phoenix, AZ 85003, United States

2. Eligibility

By using our website, you confirm that you are legally permitted to enter into a binding agreement in your jurisdiction.

If you are under the age of legal majority, you may use the website only with the permission and supervision of a parent or legal guardian.

You may not use our products, website or services for any unlawful or unauthorized purpose.

3. Product Information

We make reasonable efforts to present product descriptions, measurements, materials, patterns and images accurately.

However, product colors may appear differently depending on screen settings, lighting and device displays. Small variations in color, print placement, texture or dimensions may occur and do not necessarily indicate a defect.

We may update product information, correct errors or discontinue products without prior notice.

4. Product Availability

All orders are subject to product availability.

Adding a product to your cart does not reserve it. If a product becomes unavailable after your order is placed, we may contact you to offer a replacement, issue a refund or cancel the unavailable portion of the order.

We reserve the right to limit quantities sold to any customer, household, geographic region or jurisdiction when reasonably necessary.

5. Orders

Submitting an order is an offer to purchase products under these Terms of Service. An order is not fully accepted until payment is authorized and the order is confirmed for processing.

We may decline or cancel an order for reasons including:

  • Product unavailability.
  • Incorrect pricing or product information.
  • Suspected fraud or unauthorized payment activity.
  • Violation of these Terms.
  • Shipping restrictions.
  • Errors in customer or delivery information.

If payment has already been collected for a canceled order, the appropriate amount will be refunded to the original payment method.

6. Prices and Payments

Prices are displayed in the currency shown during checkout. Currency conversion rates and international payment fees may be determined by your bank or payment provider.

You agree to provide current, complete and accurate billing, payment and contact information.

By submitting payment information, you confirm that you are authorized to use the selected payment method and authorize us or our payment processor to charge the total amount shown at checkout.

We may change prices at any time. Price changes do not affect orders that have already been accepted and confirmed.

7. Promotions and Discount Codes

Promotions, discount codes and special offers may be subject to separate conditions.

Unless otherwise stated:

  • Only one discount code may be used per order.
  • Discounts cannot be exchanged for cash.
  • Offers may not be applied to previous purchases.
  • Promotions may be modified or discontinued where permitted by law.

Any misuse of a promotional offer may result in order cancellation.

8. Shipping and Delivery

Ribbonora offers free standard shipping worldwide.

Estimated delivery is generally 7–10 days. Delivery estimates are not guaranteed and may be affected by customs procedures, weather, carrier delays, public holidays or other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address. Additional details are available in our Shipping Policy.

9. Customs Duties and Import Taxes

Free shipping covers the standard transportation cost charged by Ribbonora.

International orders may be subject to customs duties, import taxes, brokerage fees or local charges imposed by the destination country. Unless otherwise required by law or stated during checkout, these charges are the customer’s responsibility.

Ribbonora does not control customs assessments or local import requirements.

10. Returns and Refunds

Eligible products may be returned free of charge within 30 days of delivery, subject to the requirements in our Return & Refund Policy.

Products must generally be unworn, unwashed, unused and returned in their original condition.

Refunds are issued to the original payment method after the return is received and approved.

11. Acceptable Use

You may not use our website to:

  • Violate any law or regulation.
  • Infringe intellectual property rights.
  • Submit false, misleading or fraudulent information.
  • Upload malicious code, viruses or harmful software.
  • Interfere with website security or functionality.
  • Collect customer or website data without authorization.
  • Impersonate another person or entity.
  • Conduct unauthorized resale, scraping or automated purchasing activity.
  • Harass, threaten or harm another person.

We may suspend access to the website when we reasonably believe these Terms have been violated.

12. Intellectual Property

All website content, including brand names, logos, graphics, photographs, text, product descriptions, page layouts and design elements, is owned by Ribbonora or used under authorization.

Content may not be copied, reproduced, distributed, modified, sold or commercially exploited without prior written permission.

Limited personal use of the website is permitted solely for browsing and purchasing products.

13. Third-Party Services

Our website may use third-party providers for payments, website hosting, analytics, communication, shipping or other business services.

Your use of certain third-party services may be governed by the provider’s own terms and privacy practices.

Ribbonora is not responsible for independent third-party websites or services that we do not own or control.

14. Customer Reviews and Submissions

When you submit a review, photograph, comment or other content, you confirm that:

  • You have the right to provide the content.
  • The content is accurate and lawful.
  • The content does not infringe another party’s rights.
  • The content does not contain malicious, defamatory or abusive material.

You grant Ribbonora a non-exclusive, worldwide and royalty-free license to display and use submitted content for store-related and promotional purposes, unless prohibited by law.

15. Disclaimer of Warranties

To the maximum extent permitted by law, the website and its content are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, error-free or free from harmful components.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Ribbonora will not be liable for indirect, incidental, special or consequential losses arising from your use of the website or products.

Our total liability relating to a purchase will generally not exceed the amount paid for the product involved in the claim.

These limitations do not apply where liability cannot legally be limited or excluded.

17. Indemnification

You agree to indemnify and hold Ribbonora harmless from reasonable claims, liabilities or expenses resulting from your unlawful use of the website, violation of these Terms or infringement of another party’s rights.

This provision applies only to the extent permitted by law.

18. Force Majeure

Ribbonora is not responsible for delays or failure to perform caused by events beyond our reasonable control, including severe weather, natural disasters, transportation interruptions, labor disputes, customs delays, government actions, epidemics, communication failures or carrier disruptions.

19. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect.

The invalid provision will be interpreted or modified only to the minimum extent necessary to make it enforceable.

20. Governing Law

These Terms are governed by the laws applicable in the State of Arizona, United States, without limiting any mandatory consumer rights available under the laws of the customer’s country or region.

21. Changes to These Terms

We may update these Terms from time to time. Updated terms become effective when published on the website unless another effective date is stated.

Your continued use of the website after an update constitutes acceptance of the revised Terms to the extent permitted by law.

22. Contact Us

Questions about these Terms may be sent to:

Email: support@ribbonora.shop
Phone: +1 602-692-1410
Address: 48 W Lewis Ave, Phoenix, AZ 85003, United States