Contact information

Contact Information

Last updated: July 28, 2026

Ribbonora provides the following official business and customer service contact information.

Business Details

Store name: Ribbonora
Website: ribbonora.shop
Year established: 2022
Business address: 48 W Lewis Ave, Phoenix, AZ 85003, United States
Customer support email: support@ribbonora.shop
Customer support phone: +1 602-692-1410

Customer Service

Customers may contact us regarding:

  • Product information.
  • Order status.
  • Shipping and tracking.
  • Address corrections.
  • Returns and refunds.
  • Damaged or incorrect products.
  • Website or payment concerns.
  • General business questions.

To help us respond efficiently, include your name, order number and a clear description of your request.

Response Time

We aim to respond to email inquiries within 1–2 business days.

Requests received during weekends, public holidays or unusually busy periods may require additional time.

Returns

Do not mail a product to our business address without receiving return authorization.

Return addresses and instructions may vary depending on the order. Unauthorized returns may be delayed, refused or sent back to the customer.

To request a return, email support@ribbonora.shop within 30 days of delivery.

Official Communications

Ribbonora will communicate with customers through the contact details provided during checkout.

For security, we may request order information before discussing payment, delivery or account-related details. We will never ask you to send a full payment card number by email.

Business Correspondence

Formal correspondence may be sent to:

Ribbonora
48 W Lewis Ave
Phoenix, AZ 85003
United States

For faster assistance, email communication is recommended.