Shipping policy
Shipping Policy
Thank you for shopping at Ribbonora.
We aim to make your shopping experience simple and convenient by providing free worldwide shipping on all eligible orders.
Free Worldwide Shipping
Ribbonora offers free shipping worldwide.
There is no standard shipping fee charged to customers for eligible orders placed through Ribbonora.shop.
Estimated Delivery Time
Our standard estimated delivery timeframe is:
7–10 days
The estimated timeframe may include order processing and transportation depending on the destination and product.
Delivery dates are estimates and may occasionally be affected by circumstances outside our reasonable control.
Order Processing
Once your order has been successfully submitted and payment has been authorized, it will enter processing.
During processing, your order information is reviewed and your items are prepared for shipment.
You will receive shipping-related information using the contact information provided during checkout when applicable.
International Shipping
We ship to customers worldwide.
International shipments may pass through customs or local import processing depending on the destination country.
Customers are responsible for providing accurate delivery details and complying with local import requirements where applicable.
Any duties, taxes or other mandatory government charges not collected during checkout may remain the responsibility of the recipient where permitted by applicable law.
Tracking Information
Where tracking is available, shipment information may be provided after the order has been dispatched.
Tracking updates can occasionally take time to appear after a carrier receives the shipment.
Incorrect Shipping Address
Customers are responsible for reviewing shipping information before completing checkout.
If you notice an error in your address, contact us as soon as possible:
We will make reasonable efforts to update your information before shipment. However, once the package has entered fulfillment or shipping, modifications may not be possible.
Delivery Delays
Although we aim for delivery within 7–10 days, occasional delays may happen due to:
- Customs processing
- Carrier disruptions
- Weather conditions
- High seasonal shipping volume
- Transportation interruptions
- Local postal delays
- Incorrect or incomplete addresses
Please contact us if your shipment appears significantly delayed.
Lost Packages
If tracking indicates an unusual delay or your package appears to have been lost, please contact our support team.
We will review the available shipment information and work toward an appropriate resolution.
Damaged Packages
If a package arrives visibly damaged, photograph the package and product where possible and contact us promptly.
This information helps us investigate the issue and determine the appropriate solution.
Contact Us
For questions regarding delivery or shipping:
Ribbonora
48 W Lewis Ave
Phoenix, AZ 85003
United States
Email: support@ribbonora.shop
Phone: 602-692-1410